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Sr. Facilities Operations Manager

02/27/2015 3:38 PM | BOMA New Jersey (Administrator)


Sr. Facilities Operations Manager - 1309327



The Sr. Facilities Operations Manager/Building Engineer will manage Facilities, Office Services and Building Maintenance Operations, Project & Construction Management, Contract Management, and Financial Analysis for Wyndham Worldwide.  This position will focus on creating Best in Class practices within Wyndham, measuring benchmark results on key performance indicators and compare these indicators to the Commercial Real Estate Office Building Industry.




Manage Facility Operations and oversight of Maintenance for Multiple Class A, LEED Building Sites totaling 450,000+sf.

  • Oversight and Management of all building equipment and systems to ensure building liability and equipment malfunctions are kept at a minimum
  • Management of third-party vendor/contracts to ensure physical buildings (interior and exterior) are being maintained to ensure that all standards/expectations/high service levels are being met in accordance to company standards
  • Procure and manage over 40 service contracts, and equipment leases to ensure high quality service performance, commitments, and project deliverables are met
  • Ensure Preventive Maintenance scheduling and work for all building systems and services are being met and on time utilizing CAFM system
  • Manage all phases of interior and exterior construction projects
  • Develop Request For Proposals, manage bid process and vendor selection related to facility and office service operations
  • Track and analyze all property mgmt. and project budgets including post contract and project review and actual operating expense costs
  • Review current building operations/equipment and make recommendations that would result in operational efficiencies, cost savings, and equipment upgrades
  • Energy management utilizing Building Automaton System and EPA Energystar Software Tool
  • Ensure a the collective partners (security officers, on-site service providers and internal Facilities team)  provide a safe, clean and pleasant working environment for all associates and guests.

Work in collaboration with Corporate Real Estate (CRE) and Business Unit (BU) Facilities to assist with construction and operations management, development and management of cost saving initiatives, benchmarking, and strategic initiatives related to the CRE portfolio, and other projects as assigned by the Sr. Vice President of Corporate Real Estate


Manage office support services and onsite providers including Mailroom, Copy Center, Security, and Property Management Group


Responsible for all security, employee safety and protection of property including guard force, card access system, cameras, digital recording devices, building evacuation, disaster recovery, medical emergencies, OSHA and ADA compliancy, Business Continuity Planning (BCP), and other code compliance and security related activities, etc.


Develop and maintain productive, long term relationships and networks with landlords, vendors and others


Assist with managing a $14M operating expense and capital budget for multiple building sites and successfully track and manage operating expenses and capital expenditures through monthly forecasting, accruals, and financial analysis as well as approving invoices for payment and providing management reports


Develop and implement facility initiatives, procedures, manuals, and employee programs such as recycling, fire marshal, CPR/AED training, office and furniture standards, energy practices, sustainability and others


Project management such as retrofits, building renovations, building design, demographic studies and performance surveys


Strategic planning and cost reduction strategies tied into the Corporation's objectives and goals, business trends, and emerging technical and industry developments


Working collaboratively with the Real Estate, Green and Facilities Councils and other resources as a key member, continue to challenge the status quo around facilities/operations concepts through innovation, benchmarking and strategic planning


Manage and develop a team of  employees fostering a positive environment of trust, teamwork and innovative thinking


Conduct performance reviews, staff meetings, motivational and development activities


Ability to provide “Count of Me!” value add customer service, effectively communicate with all levels of management both written and verbal including high level management reporting


Serve as “On-call” to manage all after hours building emergencies from start to finish and keep management updated on such emergencies and progress of resolution


  • B.S. or B.A. Required
  • Facility Management Certification (or in process of attaining FMA, RPA, LEED GA certification
  • Min. 7-10 years combined experience in Corporate Facilities, Office Services, Corporate Real Estate, Construction Management and Building Engineering
  • Proficient in Microsoft Office Suite, BAS AutoCAD, and any exposure to CAFM required
  • Negotiate contracts and generate savings
  • Strong analytical skills
  • Ability to produce and communicate high level management reports and presentations
  • Excellent verbal, written and interpersonal communication  skills
  • Supervisory and leadership skills
  • Innovative forward thinking and results oriented
  • Foster a positive environment of trust and relationship building



Primary Location

 United States of America-New Jersey-Parsippany

Employee Status





 Wyndham Worldwide

Job Posting

 Sep 18, 2013, 1:25:27 PM


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